We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs and browser including your IP address, cookie information and the page(s) you visited. We will never sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address so that it cannot be read over the internet.
We offer a 30 day money back guarantee on almost every product we sell. Please call customer service at 773-647-1220 within 30 days of purchase date in order to return a product.
All refunds will be provided as credit to the credit card used at the time of purchase with 5 – 7 business days upon receipt of the returned item(s).
Please be assured that your items will ship out within 3 – 5 business days of purchases for all products that are in stock. The carriers that we may use are USPS or UPS.
SHIPPING & HANDLING COSTS
S & H costs will be determined by weight of order. Please Note: Out of state orders WILL NOT be charged a sales tax. Illinois orders will be charged .09.25% sales tax.